Privacy Policy

Inner Bloom ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains what we collect, why, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the EU GDPR.

Who we are

The data controller is Inner Bloom. You can contact us at innerbloomadmin@gmail.com.

Information we collect

• Contact details you give us via the contact form (name, email address, message content).
• Marketing preferences — whether you have opted in to receive emails from us.
• Technical data — cookies and similar technologies (see our Cookie Policy).

How we use your information

• To respond to enquiries you send us (lawful basis: your consent and our legitimate interest in replying).
• To send you marketing emails, only where you have opted in (lawful basis: consent).
• To keep the website secure and functioning (lawful basis: legitimate interest).

Sharing your information

We do not sell your personal data. We may share limited information with trusted service providers who help us run the site (hosting, email delivery) and with our checkout partner ThriveCart if you choose to purchase a membership through their platform. Their handling of your data is governed by their own privacy policy.

International transfers

Some of our providers are based outside the UK/EEA. Where personal data is transferred internationally we rely on appropriate safeguards such as the UK IDTA, EU Standard Contractual Clauses, or adequacy decisions.

How long we keep your data

We keep enquiry data for as long as needed to answer your enquiry and for a reasonable period after (typically up to 24 months). Marketing subscribers are kept on our list until they unsubscribe.

Your rights

You have the right to: access your data; correct inaccurate data; ask us to delete it; restrict or object to processing; withdraw consent at any time; and receive a copy of your data in a portable format. To exercise any of these rights, email innerbloomadmin@gmail.com.

You also have the right to complain to a supervisory authority. In the UK this is the Information Commissioner's Office (ico.org.uk).

Security

We use appropriate technical and organisational measures to protect your information from loss, misuse and unauthorised access.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top will reflect the most recent version.